Quote request
Tell us what you want to customise.
Support
FAQ
Can customers upload their own images?
Yes. The custom designer can upload a main artwork image and multiple accent images, then submit the preview and original files for ForgeKeys AU to review.
Are you selling your own keyboards now?
Not yet. The site is structured for future own-brand or authorised partner drops, but the first commercial focus is custom keycaps, build planning, assembly, tuning, and customisation services.
Are the shown keyboards and keycaps official collaborations?
Only if a listing clearly says so. Otherwise, keyboard kits, keycaps, switches, and accessories shown may be third-party products, customer-provided parts, or previous build references used for custom consultation.
What if a third-party part has a fault?
ForgeKeys AU can help check the issue and guide the supplier warranty route where available. Third-party warranty, replacement, return shipping, and repair timing depend on the original seller or manufacturer policy and are confirmed before the order proceeds.
How does payment work?
Custom work is quote-based. Send your design first, approve the proof and price, then pay the deposit by PayID, bank transfer, or a secure card invoice link if requested.
What happens after I submit artwork?
ForgeKeys AU reviews the preview, original files, layout, print method, and factory requirements before replying with a quote or recommended changes.
Can photos and videos be used on the site?
Yes. Photos are best used as hero, case-study, and service proof. Videos can become short process clips, sound tests, or product loops.
